As Preferred Partner and National Installers for Emerge Customer Flow management, We offer Customer Flow Management Solutions as extended services through our sister company.
An outstanding customer journey, from the first to the last touch point. Customer Journey Management (CJM) a methodology invented by Qmatic that allows an organization to systematically manage the customer journey from the very first to the last customer touch point. The methodology connects the virtual and real world to create outstanding and consistent customer journeys through all channels.
The Qmatic solutions are built around world-class software that will make it easy for you to offer your customers a positive experience. You have a choice of several applications which have been used all over the world, in various businesses and sectors.
We can also supply you with well proven hard and software combinations working in perfect harmony. In total, we offer a wide range of key solutions to which you can add on many additional functions.
Our CJM Industry solutions offer a range of state-of-the-art applications for the Healthcare, Retail, Finance and Public sectors. The industry solutions contain features that make the customer journey as easy as possible, as well as reliable follow-up tools for you. For every industry solution we can provide you with relevant references and client case stories.